How to phone a car seller
You've searched Top Marques and spotted a great car advert – now it's time to make the call.
But what questions should you ask? Since private sellers are under no obligation to reveal their car's history, it's down to you to find out.
First make sure the seller's contact details include a landline number, not just a mobile phone number, which can be hard to trace if something goes wrong.
What to ask
Get the questions right and it could save you a lot of hassle and wasted time. Make notes while speaking to the seller – this can help you make a decision later on.
Make sure you ask the seller:
- How long have they owned the car?
- How many previous owners are there?
- Has the car had a recent MOT?
- When was it taxed?
- What is the car's mileage?
- Has the car been modified in any way?
- Why are they selling it?
- What's the condition like – and when was it last serviced?
- Has the car been involved in an accident?
- Is there any outstanding finance on the car?
Last but not least, ask if they're open to sensible offers. This sets them up for a possible price negotiation later on.
If you're happy with the answers, arrange to meet at the seller's house at a suitable time and date (preferably during bank opening hours).
What to watch out for
- Ask "Is your car is still for sale?" first. If they reply, "which one?" – beware. They could be a trader disguising themselves as a private seller
- Avoid meeting in a public location such as a car park. If the seller doesn't want to meet at their private address, ask why. If it seems suspicious, walk away
- If the seller refuses to state their landline phone number, consider looking elsewhere for another vehicle
- Try not to ask any questions which may insult the owner. They are more likely to be open to offers if they like you
